Refund policy

We do not accept returns or exchanges. If there are any issues with your order you must notify us within 48 hours of delivery.If unfortunately something ocurred with your items please contact us and provide picture and video of any damaged item.

You can always contact us at jtcreativities@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.